Refund Policy
At Gifts of Song, we want you to be completely satisfied with your custom song.
Digital Product Nature:
Please note that all our products are custom-made digital songs, created uniquely for you based on your story and preferences.
Money-Back Guarantee:
If you are not satisfied with your finished song, please contact us within 7 days of delivery. We will work with you to revise the song until it meets your expectations.
If you remain unsatisfied after revisions, you may request a full refund. Refunds are granted at our discretion based on the circumstances.
How to Request a Refund:
- For refund requests, please contact us at support@giftsofsong.com or call 561-714-3679, providing your order number and the reason for the refund.
- Provide any relevant feedback so we can improve your experience.
No Refunds:
- For cancellations made after the song creation process has started.
- For dissatisfaction due to incorrect or incomplete information provided by the customer.
- Please note that refund requests will not be accepted after seven days from the date of delivery.
Refund Period:
Please note that while we issue the refund right away, banks typically take 5 to 7 business days to complete the transaction and deposit the funds back into your credit or debit card account.
CONTACT INFORMATION
GIFTS OF SONG
Operating under Opus360 Inc., registered in the USA.
Address: 4849 Sable Pine Cir A1,
West Palm Beach, FL 33417, USA
Phone: 561-714-3679
Email: info@giftsofsong.com
Company EIN: 38- 3879345
Have any questions? Feel free to reach out!
Phone: Live Chat Support Hours:
Monday-Sunday: 8 AM – 5 PM (EST)